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11/2/2016 3:23 PM 477671 Desktop Computing At CTC.pdf
5/10/2018 4:34 PM 19821 Equipment Ordering Guidelines.pdf
10/3/2018 8:20 AM <dir> Guides
12/8/2015 3:23 PM 91949 IT FAQ.pdf
5/10/2018 4:34 PM 17648 IT Help Desk Checklist.pdf
5/10/2018 4:33 PM 25803 IT Help Desk Service Level Guideline.pdf
5/10/2018 4:33 PM 11462 IT Help Desk Ticket Status.pdf
5/10/2018 4:42 PM 217356 KACE Ticket Guide.pdf
10/3/2018 8:21 AM <dir> Policies&SOPs
7/13/2017 10:39 AM 206308 ServiceRequestPolicy&Procedure(2005).pdf
5/10/2018 4:34 PM 20883 Software Request Guidelines.pdf